Head of Home Cleaning

Job description

Who are we?


Mr Jeff (www.mrjeffapp.com) is a Valencia based start-up, that is revolutionizing the laundry and dry-cleaning world. We’re an agile team full of passionate and committed professionals, dedicated to finding the best way for people to have their laundry done all over the world.


Mr Jeff’s mobile app and online platform connects customers with local laundry services, allowing them to to sit back, relax and enjoy their day!


We’re looking for passionate people who are ready to change things!


Are you the one?


We are looking for a highly motivated and hands on Head of Home Cleaning to join us at our headquarters in Valencia. You need to enjoy working in a fast-paced, dynamic environment and be ready to use your experience in the sector to create and implement this new service for Mr Jeff’s customers around the world.


The Head of Home Cleaning will have an entrepreneurial mindset and will be responsible for defining the business strategy of the service internationally. You will play a key role in establishing the new team and will be responsible for the direction of the Home Cleaning vertical. 


You will work closely with our New Verticals team to implement and evaluate the new service, turning strategic vision into action. 


If you think you have what it takes……….then read on!

Requirements

What will you do? Role Highlights:

Develop and integrate Home Cleaning with Mr Jeff’s business model, in line with the company’s global strategy

Develop operations strategy to optimise Partner (franchisee) services, working closely with the Partners department 

Develop best practice within Home Cleaning operations, continually searching for innovative new products and processes

Collaborate with the Marketing Team to define brand strategy and positioning in each market

Carry out regular evaluation of the quality, success and growth of the service, reporting to all levels of the business 

Work with product managers to ensure our app and web platforms offer the best user experience 

Manage the successful launch of the service internationally 

Collaborate with the Retail Department to define a scalable and cost efficient hub model

Continually monitor and ensure that all strategic objectives are being met


In summary, we are looking for someone who will have 360 vision of Mr Jeff’s Home Cleaning vertical


Skills & Knowledge

Experience at a senior level within the home cleaning area (within the tech sector would be an advantage)

Highly developed international business vision 

Demonstrable experience of developing and implementing successful business strategy

Strong leadership skills

Used to working collaboratively, across different teams and cultures

Capacity to analyse large volumes of data and extract key information

Goal-orientated with a focus on continuous improvement

Excellent communication and negotiation skills

Must be fluent in English


Our Values

We are proud of our dynamic, diverse working environment and our team is made up of many different nationalities, cultures and backgrounds. What we all have in common at Mr Jeff are the four values behind everything we do:


One Team

No matter your role at Mr Jeff we are all part of one team, striving for common goals and working together to achieve them.


All In

We all share the same passion and commitment. We don’t do things by halves - it’s all or nothing!


Zero Bullshit

We are transparent in the way we communicate with each other and with our partners. We take ownership, do what we promise, and we don’t make excuses.


Never Enough

We are extremely ambitious and never satisfied with the status quo. Together we are revolutionising the laundry sector and for us that’s only the beginning…...the sky’s the limit!


What’s in it for you?

  • A competitive salary package

  • Live and work in sunny Valencia. Leave your suit behind! We're a t-shirt and Vans kind of work place ;)

  • Great culture and working atmosphere, we’re a young, upbeat and international work environment