Partner Success Kenya and Egypt

Job description

Who are we?


Mr Jeff (www.mrjeffapp.com) is a Valencia based start-up, that is revolutionizing the laundry & dry-cleaning world. We’re a agile team full of passionate & committed professionals, who are building the best way for people to have their laundry done all over the world.

Mr Jeff’s mobile app & online platform, connects customers with local laundry services, freeing them from the hassle of doing their daily laundry. Lay back, relax and enjoy your day, Mr. Jeff will make sure your clothes are delivered to your door as fresh & clean as the first day!

We’re looking for passionate people who are ready to change things!


Are you the one?

We are looking for a highly motivated and Partner Success in our headquarters in Valencia. You need to enjoy working in a fast-paced, dynamic environment and truly understand Mr Jeff’s core business in order to support and deliver a first class service to our partners in Kenya/ Egypt / South Africa

We’re looking for a problem solver. Someone who will learn and understand perfectly how Mr. Jeffs hubs work, and help our partners with any issue they may have along the way. That means making our partners feel like one of us, supporting and working with them shoulder to shoulder in order to achieve top results.

The ideal candidate will take care of our Partners as they were one of us. Supporting them and advising them with anything they need.

Do you think you have what it takes? Read on!

Requirements

What will you do?  Role highlights

  • Learn & understand everything about Mr Jeff hubs business in order to support our Partners.
  • Work along with our Partners in Kenya or Egypt ensuring all their requests are being taken into account.
  • Be responsible for helping our Partners grow and be successful.
  • Ensure all of our Partners issues are heard and solved in a daily/weekly manner.
  • Report to the “Partners Manager”.
  • Travel once a month, to support our hubs and partners.
  • Make sure that all our partners are well informed  and aligned with Mr Jeff’s latest strategy and business updates.

 

What’s in it for you?

  • A competitive salary package.
  • Live and work in sunny Valencia. Leave your suit behind!
  • Great culture &  working atmosphere, we’re a young, upbeat and international work environment.
  • Cool events, meetups & Teambuildings.
  • Mr Jeff Laundry Subscription.